Introduction
Amberz Travel Agency (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Make a Booking: When you book a service with us, we collect personal information such as your name, email address, phone number, and payment details.
- Subscribe to Our Newsletter: If you opt-in to receive our newsletter, we collect your email address and any preferences you provide.
- Contact Us: When you contact us via our website, email, or phone, we collect the personal information you provide, such as your name, email address, and any other details necessary to assist you.
- Use Our Website: We may collect information about your visit to our website, including your IP address, browser type, and pages visited, to improve your experience and for analytical purposes.
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Bookings: We use your personal information to confirm and manage your bookings, process payments, and communicate with you about your reservations.
- To Improve Our Services: We analyze data on how our website is used to improve our services and enhance user experience.
- To Communicate with You: We use your contact information to respond to your inquiries, send you service-related updates, and provide you with promotional offers, if you have opted in to receive them.
- For Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, booking management, and email distribution.
- Legal Obligations: We may disclose your information if required by law, legal process, or governmental request, or if we believe it is necessary to protect the rights, property, or safety of Amberz Travel Agency, our customers, or others.
Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. However, please be aware that no method of transmitting data over the internet or storing data is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are placed on your device when you visit our website. They help us remember your preferences, analyze website traffic, and improve our services.
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.